we DO NOT accept any REFUND.
ordered items may be exchanged within 7 days of receipt, provided that the item(s) to be returned or exchanged must meet SELLABLE CONDITION, together with the original packaging.
NO EXCHANGE or REFUND for any preorder, ON SALE and SPECIAL OFFER items.
please REPLY the receipt email or email us for further assistance.
refunds will usually be credited to the original payment method within 7-14 days. please note that processing time for refunds is subject to the respective bank or individual card issuer's internal procedures.
delivery fees will not be refunded for any return or exchange.